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The Problem with Downloading the New Yorker
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The Problem with Downloading the New Yorker

This article was posted on October 28, 2011 under the category Commentary, and covers the following topics: , , , .

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I’m absolutely losing patience with The New Yorker on iPad. As much as I enjoy the magazine, every single week — and this has been going on for as long as I can remember — I constantly have issues with the download. It almost never downloads in one go, and when it does pause, I have no button to resume the download, only a “Cancel” and “View” button (the latter if enough of the magazine was downloaded to read a few pages). Your only recourse is to cancel and start again from scratch.

What’s going on? Since I’ve first encountered this problem, there have been updates to the app (I believe the latest one to coincide with the release of iOS 5), and yet this problem has never been fixed. Add to this the fact that their extra issues (The New Yorker Reader) appear to longer be included with your subscription — the new one, “Great Adventures,” shows up with the “Buy” button for me (and no, my subscription has not run out).

I’m beginning to think that the biggest thing preventing digital magazines from overtaking print is not visibility or accessibility, but just the fact that things often still don’t work correctly. I’m a magazine and tech addict, and I will take the time to try and get these things to work, but I can’t see an average reader sticking with a title if every issue is such a hassle to access.

Update: I’m happy to see that the latest update to the New Yorker app seems to have fixed the issues I was having — so far all downloads have been smooth (tried downloading a few issues).